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Dashboard — Real-time event orchestration
LIVE
Overview
Event Stream
Notification Log
Events Today
1,284
↑ +23% vs yesterday
Critical / Fatal
47
↑ 12 in last hour
Deduped Events
38
5-min window
Notifications Sent
1,139
↓ 0.8% fail rate
Pending Escalations
4
2 overdue
⬡ Event Pipeline — Live State
🌐
14
API Ingress
⚡
3
Dedup Engine
⚙️
Processor
🔗
Correlation
🔍
Sig Engine
⊘
2
Suppression
📡
Orchestrator
🔺
Escalation
✉️
Channels
Events by Severity
fatal
104
critical
278
major
229
warning
443
info
1,284
🔺 Active Escalations
Payment Service Critical
L1 → L2 in progress · payments-api
OVERDUE
Database Fatal Events
L2 notified · postgres-cluster
OVERDUE
Auth Service Down
L1 · auth-api
08:42
Cache Memory Warning
L1 · redis-cache
14:20
⊘ Active Suppressions
🛠
EU Region Maintenance
Ends 18:00 UTC · Recurring Sat
12 suppressed
🌊
Flood Protection — redis-*
Count-based · max 5/min
6 suppressed
📡 Channel Delivery
✉️
Email
612
100%
🔔
AWS SNS
284
99.3%
#
Slack
198
100%
↗
Webhook
45
2 retrying
⚡ Recent Events
TIMESEVERITYAPPMESSAGESTATUSACK
14:32:01 🔴 CRIT payments-api Health check failed node-07 Sent
14:31:44 ☠ FATAL postgres Connection pool exhausted Sent
14:30:22 ❗ MAJOR api-gateway Latency 4,200ms avg Sent
14:28:59 ⚠ WARN redis-cache Memory 87% ×3 deduped Deduped —
14:27:18 ℹ INFO queue-worker Depth 142, auto-scaling — Skip —
📡 Notification Feed
🔴
Payment Service Critical
payments-api · node-07
✉ email # slack ◈ snow
14:32
☠️
Database Fatal Events
postgres · db-replica-3
✉ email 🔔 sns
14:31
❗
Gateway High Latency
api-gateway · us-east
# slack ◉ jira ↗ webhook
14:30
⊘
EU Redis Warning — Suppressed
redis-eu · EU Maintenance window
14:29
TIMESEVERITYSOURCEAPPMESSAGECORRACTION
14:32:01 🔴 CRIT prod-cluster-1 payments-api Health check failed node-07 GRP-04
14:31:44 ☠ FATAL db-replica-3 postgres Connection pool exhausted GRP-04
14:28:59 ⚠ WARN cache-node-2 redis-cache Memory 87% ×3 deduped — —
14:26:03 🔴 CRIT auth-service auth-api JWT signing unresponsive GRP-03
📄 Raw Payload — payments-api 14:32:01
"id": "evt_9f2a8b3c",
"timestamp": "2026-02-24T14:32:01Z",
"severity": "critical",
"source": "prod-cluster-1",
"application": "payments-api",
"node": "node-07",
"message": "Health check failed",
"is_duplicate": false,
"correlation_group_id": "GRP-04",
"is_root_cause": false
Matched Signatures
✅ Payment Service Critical
✉ email# slack◈ snow
✅ All Fatal/Critical Global
📱 sms
Correlation Groups
Timeline
Dependency Graph
Rule-Based Temporal Causal Attribute 4 correlation groups active
CAUSAL GRP-04 — Payment Cascade Failure 3 events
☠ FATAL 14:31:44 ROOT CAUSE postgres · Connection pool exhausted
↳
🔴 CRIT 14:32:01 payments-api · Health check failed node-07
↳
🔴 CRIT 14:32:18 auth-api · Downstream dependency timeout
TEMPORAL GRP-03 — Auth Service Degradation 2 events
🔴 CRIT 14:26:03 ROOT CAUSE auth-api · JWT signing service unresponsive
↳
❗ MAJOR 14:26:47 api-gateway · Auth endpoint 503 spike
ATTRIBUTE GRP-02 — Redis Fleet Warnings 4 events · 3 deduped
⚠ WARN 14:15–14:29 redis-* · Memory threshold crossed on 4 nodes ×3 deduped
⬡ Signature Rules
Payment Service Critical Causal 184 matches / 7d
severity: critical, fatal app: payments-api node: prod-* msg: /down|unreachable/i
Channels: ✉ email# slack◈ snow Escalation: Payments Chain
All Fatal Events — Global Rule-Based 112 matches / 7d
severity: fatal source: * app: *
✉ email📱 sms
Maintenance Suppression DISABLED
window: Sat 02:00–06:00
🧪 Signature Tester
Paste a sample event JSON to preview which signatures would match:
✅ 2 signatures matched:
✅ Payment Service Critical
✉#◈
✅ All Fatal/Critical Global
📱
⊘ Suppression check: no active rules match.
🔺 Escalation Chains
Payments On-Call Chain
Immediate
L1 — First Response
JD
Jane Doe · On-Call✉ 📱
→
+15 min
L2 — Team Lead
MS
Mark S · Lead✉ 📱 #
→
+30 min
L3 — Management
VP
VP Eng✉ #
Database On-Call Chain
Immediate
L1 — First Response
AT
Alex T · DBA✉ 📱
→
+10 min
L2 — Infra Lead
CL
Chris L✉ # ◈
→
+25 min
L3 — CTO
CTO
CTO✉
Active Escalations
Payment Service Critical
Chain: Payments · L2 Notified · 2 overdue
OVERDUE
Database Fatal Events
Chain: Database · L2 Notified
OVERDUE
Auth Service Down
Chain: Auth · L1 Active
08:42
⊘ Suppression Rules
RULE NAMETYPESCHEDULECONDITIONSSUPPRESSEDSTATUS
EU Region Maintenance time-based Sat 16:00–18:00 UTC source: eu-*severity: * 12
Redis Flood Protection count-based Max 5/min per node app: redis-*sev: warning 6
Known Issue JIRA-2241 event-based Until JIRA-2241 closed app: batch-processor 0
🛠 Maintenance Windows
EU Region — Recurring
Sat 16:00–18:00 UTC · cron: 0 16 * * 6
ACTIVE NOWSend digest after
DB Migration — One-time
Feb 28 02:00–06:00 UTC · one-time
UpcomingNo digest
US East Nightly Backup
Daily 03:00–04:00 ET · cron: 0 3 * * *
Next: 02:59
Schedule New Window
Window Name
Type
Cron Expression
Send Digest After
Applies to
📡 Channel Adapters
✉️
Email (SMTP)
smtp.company.com:587
Sent today612
Failed0
Avg latency320ms
🔔
AWS SNS
arn:aws:sns:us-east-1
Published today284
Failed2
Avg latency142ms
#
Slack
#alerts-critical
Sent today198
Failed0
Avg latency210ms
◈
ServiceNow
company.service-now.com
Tickets created45
Retrying2
Avg latency1,240ms
↗
Webhook NEW
3 endpoints
Sent today45
Retrying2
Avg latency380ms
💬
Teams
Not configured
Sent today—
↗ Webhook Configuration
Endpoint URL
Method
Custom Headers
Payload Template (Handlebars)
Retry Config
attempts · sec delay
Delivery Log
✅
hooks.example.com
evt_9f2a8b3c · 200 OK · 14:32:03
200 OK
⚠️
hooks.example.com
evt_8e1b7a2d · Timeout · Retry 2/3
Retrying
❌
hooks.backup.com
evt_7d0c6b1e · 503 · All retries failed
Failed
↺ Retry Dashboard
CHNOTIFICATIONEVENTCHANNELATTEMPTNEXT RETRYACTION
⚠️ Payment Crit evt_8e1b7a2d ↗ webhook 2 / 3 in 28s
⚠️ DB Fatal evt_7d0c6b1e ◈ snow 1 / 3 in 52s
❌ Gateway Major evt_6c9b5a0f ↗ webhook 3 / 3 All failed
◯ Contacts
NAME / EMAILSMSTYPEVERIFIEDSTATUS
JD
+1 555 0101 Internal ✓ Verified Approved
AT
+1 555 0202 Internal ✓ Verified Approved
EX
External Partner
[email protected]
+44 777 0303 External ✓ Verified Approved
?
Pending User
[email protected]
— External ⏳ Pending Pending
⊕ Pending Approvals 3
👤
Alice Smith
[email protected]
Payment Crit DB Fatal
✓ Email Verified
👤
Bob Johnson
[email protected]
Gateway Latency
✓ Email Verified
👤
Carol Lee
[email protected]
All Fatal
⏳ Email Pending
External Request Form
Full Name
Email Address
SMS Number (optional)
Requested Signatures
Reason for Access
⊙ Audit Log
TIMESTAMPUSERACTIONENTITYRESULT
14:30:18 admin Enabled signature Payment Service Crit Success
14:15:44 admin Approved subscription [email protected] Success
13:58:02 admin Created suppression rule Redis Flood Protection Success
13:22:11 system Webhook retry failed (3/3) hooks.backup.com Failed
12:44:33 admin Scheduled maintenance window DB Migration Feb 28 Success
Report Builder
Scheduled Reports
Run History
📊 Select Report Type
POPULAR
🔥
Event Summary
Total events by severity, source, application and time period with trend comparison.
📡
Notification Delivery
Delivery rates, latency, failures and retries per channel with SLA compliance breakdown.
⬡
Signature Performance
Match rates per signature, false positive analysis, top fired rules and coverage gaps.
🔺
Escalation Report
MTTA, MTTR, escalation chain effectiveness, overdue escalations and acknowledgement rates.
⊘
Suppression Analysis
Events suppressed vs routed, maintenance window coverage, flood protection impact.
🔗
Correlation Summary
Correlation groups found, root cause accuracy, causal chain depth and event reduction ratio.
📈
Trend Analysis
Event volume trends over time, rolling averages, anomaly detection and peak hour analysis.
◯
Contact Activity
Notifications per contact, response time, subscription usage and external contact audit.
⊙
Audit & Compliance
Full audit trail export, config changes, user actions and system events for compliance review.
⚙ Report Parameters
Date Range
Group By
Filter — Severity
Filter — Application
Output Format
Deliver to
Report Title (optional)
👁 Preview — Event Summary
Last 7 days · by Day
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Total Events
8,947
Critical + Fatal
312
Notifications Sent
7,834
Avg MTTA
4.2m
▶ Generate & Deliver